Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including:

• Account information (name, email address, password)
• Project and agent data you create using the Service
• Conversation data generated during agent building and testing
• Usage data and interaction logs to improve the Service

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Process and complete transactions
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze trends, usage, and activities related to the Service

3. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is stored on secure servers and encrypted in transit and at rest.

4. Data Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

• With your consent or at your direction
• With service providers who assist in operating the Service
• To comply with legal obligations or protect our rights
• In connection with a merger, acquisition, or sale of assets

5. Your Rights

You have the right to:

• Access and receive a copy of your personal data
• Correct inaccurate personal data
• Request deletion of your personal data
• Object to or restrict processing of your data
• Data portability

6. Cookies and Tracking

We use essential cookies to maintain your session and preferences (such as theme and density settings). We do not use third-party tracking cookies. Analytics data, if collected, is anonymized and used solely to improve the Service.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time. Some data may be retained as required by law or for legitimate business purposes.

8. Children's Privacy

The Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on the Service and updating the “Last updated” date.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at privacy@konsier.com. You may also refer to our Terms of Service.